Terms of service

 
  1. Scope

All legal transactions concluded via the online shop www.aceofshoes.com (hereinafter referred to as “online shop”) are subject to the general terms and conditions (hereinafter referred to as “GTC – online shop”). Aceofshoes reserves the right to change these GTC at any time. The version applicable at the time of the order shall be decisive.

 

  1. Offer

The products and prices in the online shop are considered an offer. The offer is valid as long as the product is available and in stock in the online shop.

 

  1. Products and Prices

As the products are not original, the price is significantly lower than the retail price. The buyer agrees that the products do not come from the original manufacturer and may differ. Aceofshoes is free to set and change prices at any time. The price published on the website at the time of the order is decisive. If prices have been published in error, Aceofshoes reserves the right to inform the buyer before shipping in order to agree on a price correction or cancel the order. The prices are stated in CHF by default. The conversion rates are generated automatically. Shipping and packaging costs are calculated and shown separately from the offer price. Any cash-on-delivery charges imposed by the chosen logistics partner shall be borne entirely by the customer.

 

  1. Information Provided

Aceofshoes strives to keep the data published in the online shop up-to-date and correct. However, delivery delays may occur due to production/supply bottlenecks and sales via other channels. Therefore, all information on availability and delivery time is without guarantee and subject to change at any time.Aceofshoes assumes no liability for the accuracy or timeliness of the information provided by other manufacturers, even if it has been carefully researched.

 

  1. Conclusion of Contract

The purchase contract is concluded by submitting (online) the order and acceptance by Aceofshoes. The prerequisite for a valid purchase contract is the complete and truthful completion of the order form provided on the Internet and the acceptance of these general terms and conditions (GTC – online shop). Aceofshoes confirms receipt of the order with an automatically generated order confirmation by e-mail. This only indicates to the customer that the order has been received and that the purchase contract has been concluded subject to the availability of the goods and the correct price information.

 

  1. Cancellation

Orders cannot be cancelled after receipt. The delivery address can be adjusted up to 1 day after the order has been placed. Aceofshoes reserves the right to cancel orders without a specific reason. If the customer exercises the right to take advantage of Aceofshoes’s offers, Aceofshoes has the right to charge the customer a fee of 10% of the order and cancel the order. However, if the order has already been shipped, Aceofshoes has the right to request a recalculation for the correct price of the goods.

 

  1. Delivery conditions
    1. Availability and delivery

In the event that a product ordered by the customer is not available or cannot be shipped, or if the product does not arrive within 60 calendar days from the receipt of the order, Aceofshoes will issue a gift card to the customer in the value of the order. The gift card can be used towards a future purchase in the online shop. No refunds will be issued in cash or to the original payment method. If additional shipping costs arise due to an incorrect delivery address or incorrect address data, these costs will be fully borne by the buyer.

Customs fees, duties, and taxes may apply to orders shipped internationally. These fees are not included in the purchase price and must be paid by the customer. We are not responsible for any delays caused by customs inspections, nor can we predict what these charges may be.

  1. Additional delivery provisions

If the customer does not accept the goods delivered by the supplier within the agreed or specified delivery periods, Aceofshoes can only resend the goods against a shipping fee of CHF 15. If the buyer does not assume the shipping costs for the resending of the package, no refund will be made by Aceofshoes for the order.

 

  1. Obligation to inspect

The products delivered or collected must be inspected by the buyer immediately after acceptance for completeness, correctness and delivery damages. If there is a defect, this must be reported to Aceofshoes within 7 calendar days and the product must be in its original condition for return.

 

  1. Warranty conditions and services

Aceofshoes distributes products from other manufacturers. Aceofshoes has no influence on the durability and functionality of the products as well as the warranty performance of other manufacturers. A warranty claim can only be made by the customer upon presentation of the purchase contract including a valid order form. There is no warranty claim for damage caused by improper handling or for defects caused by external influences. These could be, for example, elemental damage, moisture damage, fall and impact damage or damage caused by modifications.

 

  1. Liability and exclusion of liability

Aceofshoes is only liable for the warranty services listed under clause 9. Any further liability is excluded, in particular liability for damages not caused by the products themselves. These can be indirect and consequential damages such as loss of profit, unrealized savings, or damages from delivery delays. Furthermore, Aceofshoes is not liable for ordering the wrong size.

 

  1. Payment

The following payment methods are accepted in the online shop: credit cards (Mastercard, Visa), crypto.